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Our puzzles are made to order - this ain't Amazon Prime! Click here for our current processing times.
Our puzzles are made to order - this ain't Amazon Prime! Click here for our current processing times.

Processing Time

Thanks in advance for your patience! Each and every one of our puzzles is made to order by our small and dedicated team out of our downtown Victoria, BC studio (click here to see how it happens!). We're growing fast, and until we can increase our capacity through new machinery and more production line workers, we're experiencing variable delays in order processing times. 

We’re swamped - thank you for all the support and we will get your orders out as fast as we can but appreciate your patience in the meantime!


Our current estimated processing time for new orders is 6-10 business days.

If you desperately need your puzzles sooner than this, please email us with your order number and we'll do our best to accommodate your request.